Shipping & Returns
Please allow 3-7 business days for your order to be processed and shipped. Every order is shipped out on Wednesday through USPS, and can take one to two weeks to arrive at your shipping address.
Earthney does not currently ship internationally, but if you are living outside the US and see a product that you would like, please email me at firstname.lastname@example.org for a custom shipping option.
Lost or damaged packages
If you have received a confirmation of shipment email, but your package has not arrived within 2-4 weeks of the email, your package may have been lost in the hands of USPS. This is not my fault, but I am more than happy to give you a partial refund depending on the item that you purchased. Please contact me at email@example.com for any lost or damages packages, and include your order number and address so that i can further assist and assess your lost package.
If a product was damaged in the shipment process please email me for a partial refund. If the product broke or was ruined after you received it, there is nothing i can do because all sales are final. I am always more than happy to work with you and redesign a product, but a refund is not applicable to this situation. Please feel free to reach out to me for further information pertaining to your order. All business related questions must be sent through email.